On This Page : Solution 1: Run Network Adapter Troubleshooter. Solution 2: Update Your Network Adapter Driver. Solution 3: Fix Corrupted Registry entries. Some Broadcom 802.11n Network Adapter users report that they have trouble in connecting to the internet. When they check the properties of this adapter, they find that the device status shows.. 2. Your best option is to buy an external USB Wireless-N adapter that has a 5Ghz band. HP is well known for locking the BIOS so that only "authorized" WiFi cards will work on a laptop. So, unless you do significant research and find evidence there is a 5Ghz card that will work in that laptop, it'll be a crap shoot. Stick with the USB adapter.
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DaveM121. Independent Advisor. Replied on October 23, 2018. Report abuse. Hi Alex, it is likely an 802.11n card will not support 5GHz, usually that is 802.11a or 802.11ac, however let us check: Open Device Manager (accessible by right clicking your Start Button) Expand out the Network Adapters section. What is the exact model of your WiFi Card.. Or we could take you back to the Broadcom home page. The site map and site search box, located in the top navigation header of this and every page, can also help you find what you're looking for. One more thing: If you want to help us fix this issue, please contact us and let us know what went wrong.